Shipping & Returns

Shipping Policy

We aim to dispatch goods within 2 working days and orders are dispatched Monday to Friday via Royal Mail 2nd Class post (2-5 days).  Orders placed over the weekend will be dispatched on the next working day.

Once your order is dispatched, we are unable to cancel or amend the order.

Returns & Exchange Policy

You can return your purchase in its original condition within 10 days of dispatch for a refund. In the unlikely event that you receive faulty goods, we will replace them free of charge. Please contact us for instructions on how to return the goods as in this case we will meet the cost of return postage. Once we have the goods back, we will issue a full refund or send replacements, as you prefer. Refunds will be paid within 14 days of receiving the written notice of cancellation. Your statutory rights are not affected.

 

Please use the contact form by quoting your order number and we will advise the return/refund procedure.